Contact information

For Customer Service Inquires regarding product questions, replacement parts, warranty cases, returns, exchanges, and more, please contact FootFitter through our customer service form:

https://footfitter.com/pages/customer-care

We are open from 8am to 3pm PST Monday through Friday. Our Customer Service team will respond within 24 hours for most cases. Any inquires received over the weekend will be answered by close time Monday. 

If you have not received a reply within that timeframe, please check your spam folders. Holiday periods may also elongate our response time.